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How USEFUL are you to your customers?
Take a look at your business through SD Logic If you use the Service Dominant Logic lens (as opposed to a good dominant logic) it opens up a new way of looking at the interaction/interface between your...
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An opportunity for Amazon to improve and get more customers?
Amazon is a great company We all know or should know that when it comes to customer-centricity (as embodied by the products, the shopping experience, the useful recommendations, the helpful customer...
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